1. About these terms
RenoBriqo is a renovation project-management service operated by SPD IT Solutions in Ontario, Canada. These terms apply to the business or organization that subscribes, and to the people it authorizes to use its workspace. If you accept on behalf of an organization, you confirm that you have authority to bind it. A separately signed agreement controls where it expressly conflicts with these terms. Mandatory rights that cannot lawfully be waived remain unaffected.
2. Eligibility, invitations and accounts
The service is intended for adults using it for legitimate business purposes. Access is by invitation. A workspace owner controls its users and permissions, billing contact and subscription. Keep account information accurate, use a unique password, protect verification emails and promptly report suspected unauthorized access. Do not share platform-administrator credentials with company users. You are responsible for authorized users and activity under your account, except to the extent a loss results from our breach of applicable obligations. Public demo credentials are for fictional sample data only; do not upload real client or confidential information to a demo.
3. What the service does
RenoBriqo provides tools for project records, measurements and layouts, work scopes, quotations, expenses, planning, catalogues, warranties and service records. Availability depends on your plan and configuration. It is not a licensed contractor, surveyor, architect, engineer, accountant, insurer or tax adviser. You must verify dimensions, material quantities, site conditions, supplier prices, quotations, tax treatment, safety requirements and work quality before relying on an output. A generated warranty or certificate records your business's commitments; SPD IT Solutions does not become the warrantor. You remain responsible for your agreements and services to your own customers.
4. Trials and access policies
An invitation may include a free trial, normally 30 days from the first successful workspace sign-in. We may offer a different trial or no trial; the invitation and billing screen identify the applicable access. No payment card is required to start an eligible free trial. Adding a payment method or purchasing a plan can authorize recurring billing under the terms displayed by Stripe. An owner may end a trial early; payment may then be required immediately. A trial does not renew just because you change plan or sign in again. When a trial ends without an eligible subscription, editing is restricted according to the published access policy; your existing records are not automatically deleted for that reason. AI generation is disabled in free trials unless expressly enabled.
5. Subscriptions, annual discounts and taxes
Subscriptions belong to the company workspace. The price, currency, billing interval, limits and applicable tax treatment shown at purchase form part of your order. Monthly plans renew monthly and annual plans renew annually until canceled. An annual discount applies only when enabled and reflected in the selected annual price; it is not a promise of a permanent discount. The annual total is payable for the annual period, not in twelve monthly installments, unless your order expressly says otherwise. We will not change the amount of an existing Stripe subscription merely by publishing a different annual offer. Applicable taxes depend on location, registrations and the tax treatment of the price. You must provide accurate billing and tax information. We do not apply a universal HST rate to all customers.
6. Payment, renewal and plan changes
Stripe processes payment details and recurring charges on our behalf. We do not receive or store full card numbers or card security codes in RenoBriqo. You authorize the charges described in the checkout or subscription-management flow that you confirm. Payment method, billing information, supported plan changes and cancellation can be managed through the secure customer portal. Upgrades may result in a prorated charge and downgrades may be scheduled for the next billing period, as shown before confirmation. Existing records and users are retained when a limit decreases, but new creation or activation can be restricted. Payment failures may receive a configured grace period; initial unpaid purchases do not receive paid access solely because a success page was opened.
7. Cancellation, suspension and refunds
Cancel before the renewal date through the customer portal to stop the next renewal. A scheduled cancellation ordinarily takes effect at the end of the paid period, as shown in billing. Fees for service already supplied are generally non-refundable except where required by law, your order, a separate agreement or an approved refund. Contact us about billing errors or an unused annual period; do not assume that stopping app use automatically cancels billing. We may restrict access for non-payment, security threats, unlawful activity or a material breach and will provide notice where reasonable and lawful. Administrative suspension and subscription cancellation are separate actions; suspending workspace access does not itself cancel Stripe charges. You may export accessible records under the available plan/access policy.
8. Your data and responsibilities
You retain your rights in the project files, photographs, contacts, measurements, prices and other content you submit. You grant us the limited permission to host, process, transmit, back up and display that content to provide, secure and support the service. You must have the necessary rights, permissions and lawful basis to upload information about customers, employees and other people, and to share it with collaborators or publish it in a catalogue or quotation. Do not upload information you are not authorized to process, payment-card secrets, unlawful material or highly sensitive material unnecessary for a renovation project. You decide which outputs and public catalogues are shared with your own clients.
9. Acceptable use and intellectual property
Do not bypass permissions, attack or disrupt the service, scrape private tenant records, impersonate others, distribute malware, infringe intellectual property, send unlawful communications or use the service to commit fraud. Do not attempt to access another company's workspace or another SPD IT Solutions application's billing objects. Reasonable reverse engineering rights that cannot be excluded by law are preserved. The service software, interface, branding and documentation belong to SPD IT Solutions or its licensors; your subscription is a limited right to use them, not a sale. Your own business content and marks remain yours. Feedback may be used to improve the service without transferring ownership of your underlying confidential content.
10. Providers and optional AI
The service uses hosting, payment and security-email providers and may use optional AI generation when your workspace enables it. Provider availability and terms can affect those features. Images and prompts sent for AI processing may leave the hosting environment; review the Privacy Policy and avoid unnecessary personal or confidential content. AI and automated calculations can be inaccurate or incomplete and require human review. A preview is not evidence that a material, installation or finished room will look or perform exactly as shown. We do not guarantee a specific AI output, supplier price or third-party service level.
11. Security, retention and service availability
We use safeguards appropriate to the service, including authenticated workspace access, role restrictions and platform email verification, but no system is risk-free. Email-code verification depends on the security and availability of your mailbox. Keep independent copies of important business records. We may maintain the service, change features or temporarily interrupt access for security or maintenance. There is no guaranteed uptime, backup recovery point or recovery time unless separately agreed. Ending a subscription does not trigger automatic deletion. Content is retained as reasonably needed for service delivery, security, support, disputes, legal and accounting obligations; deletion requests are reviewed under applicable law and may be subject to backup and legal-retention limits. Contact us before closing a workspace to arrange exports and deletion review.
12. Warranties, liability and third-party claims
To the extent permitted by applicable law, the service is supplied as available without a promise that every output is correct or every feature is uninterrupted. Nothing excludes non-waivable statutory rights, liability that cannot legally be excluded, or liability for fraud or intentional misconduct. Subject to those limits and any separate signed agreement, neither party is liable for indirect or consequential losses, and SPD IT Solutions' aggregate contractual liability relating to the service is limited to the subscription fees paid by your organization for the affected service during the preceding twelve months. You are responsible for third-party claims arising from content you had no right to submit, unlawful use, or your own contracting services, to the extent caused by your conduct. We remain responsible for our own legal obligations. These provisions do not make you responsible for claims caused by our own wrongdoing.
13. Changes, governing law and contact
We may update these terms and will identify the effective version. Material changes to an existing paid service will be communicated through the app or the billing contact with notice appropriate to the change and applicable law; a new price is not imposed by silently changing an old invoice. Ontario law and applicable Canadian federal law govern, subject to mandatory rights and jurisdiction rules that apply to you. The parties should first try in good faith to resolve a dispute through the contact process. If a clause is unenforceable, the remainder continues to the extent lawful. Neither a delayed enforcement action nor an isolated waiver waives future rights. Contact SPD IT Solutions using the support and privacy request form linked below, quoting your workspace code and avoiding payment-card details or passwords.
Contact SPD IT Solutions
Send a support or privacy request. You can also contact your company workspace owner about its project records.